Questions and Answers
How Do I Contact You?
You can contact us anytime through the contact form located on our contact page or by phone at 1-800-770-1838. Our office hours are Monday through Friday 9am-9pm EST and we generally respond to all inquiries within 24 hours.
What if I can’t find my RV length on your website?
If you cannot find your RV length on our website, please contact us by email or phone 1-800-770-1838 with your RV type and length OR make, model, year, and length. We will use the information you provide to locate the perfect RV covers for your vehicle.
What Payment Methods are accepted?
We accept all major credit cards and debit cards. We also accept PayPal. All amounts are in Canadian Dollars.
Is using a credit card online safe?
We understand your concern, which is why we are dedicated to providing a secure payment method. We use Secure Socket Layer (SSL), which encrypts your information before it is sent, to protect your credit card. Also, we ensure your information remains encrypted until we process your purchase.
What Is The Shipping Cost?
RVcover.ca is located in Canada. We offers FREE Shipping on all orders to anywhere in Canada which take on average 3-5 business days. If you’d like your order within 1-2 business days, you can choose the EXPRESS Shipping option at checkout. This costs an additional fee of CA$50.00.
Do you ship internationally?
RVcover.ca offers international shipping with Fedex or CanadaPost for a Flat Rate of CA$100.00. Shipping time may vary however it usually takes 7-10 Business Days.
How Do I Track My Order?
After placing your order an email is sent to you containing a copy of your order and order number. When your order ships, you will also receive an email from RVcover.ca with your tracking numbers. You can check your delivery schedule on our website under "Order Status" and enter your order number, name or email address to track your order or just follow the link on the email we will send you with the tracking number for your order.
Can I Ship To A Different Location?
No problem! On our checkout page, we only ask for the Shipping Address. Please make sure to write carefully the shipping address.
What if I want to return my RV cover?
We will accept your return if it is requested within thirty days. For more information, please see our Return Policy.
Is it safe to order on RVcover.ca?
What does the warranty cover?
Considering the many RV cover companies out there, you may be wondering which one is the best choice and why. Well at RVcover.ca, we’re confident that our RV covers are the best in the industry. The likelihood of you having to replace your RV cover is small, however, if you ever have any issues with the RV cover, we offer an UNLIMITED Lifetime Warranty.
Will this fit over my AC unit?
Yes, this RV cover will fit over most AC Units.