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We’re well aware of how difficult and complicated it can be to return products bought from online retailers. At RVcover.ca, we offer a 30 day money back guarantee, giving you the opportunity to try out our products before making a commitment. If, for whatever reason, you wish to return your purchased item within the first 30 days, we’ll refund you.
You can begin the return process by calling us at 1-800-770-1838. We’ll create a return ticket and provide you with all the necessary instructions. You don’t need the original packaging for returns however, it’s important to place all relevant items inside your return package. As soon as we receive the return package, we’ll immediately refund the original payment method. For more procedural information, see Return Policy.
During the holiday season, RVcover.ca offers an extended 60 day return policy. This covers purchases made between, November 1st to December 31st. We understand that returns are a natural occurrence in every business, which is why we offer the simplest solutions to all of our customers.
If you prefer emails, you can also reach us at rma@RVcover.ca. Expect to receive an email reply within the same business day.