Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how RVcover.ca collects, uses, and protects your personal information across our website (www.rvcover.ca) and related services, including mobile and web applications, tools, and features (collectively, the "Services"). It also explains your choices for managing your personal information and communication preferences.

Quick Links:

• Your Personal Information Is Private
• Managing Your Information Preferences
• Information We Collect
• How We Use and Share Information
• Security
• Children’s Privacy
• Processing of Personal Information
• California and EU Residents
• Policy Updates
• Contact Us

Your Personal Information Is Private

We take your privacy seriously. You can browse our site without providing personal information. When you do share data, such as your name, address, email, or vehicle details, we only collect what's necessary to process your order or improve your experience. We do not sell, rent, or trade your personal data to third parties.

Managing Your Information Preferences

You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly. Transactional emails related to orders, returns, or support will still be sent as needed. You can also contact us to request that your information not be shared with third parties for direct marketing purposes.

Information We Collect

• Personal Information: Includes name, address, phone number, email, payment info, and any details you voluntarily share.
• Usage Data: Includes browser type, IP address, pages visited, and time spent on the site.
• Cookies and Web Beacons: Help us improve user experience. You can disable cookies, but some features may not function properly.

How We Use and Share Information

We use your data to process orders, improve our Services, and communicate with you. Data may be shared with trusted third-party providers (e.g., for shipping or marketing) under strict confidentiality terms. We do not share your personal data for third-party marketing without consent.

Advertising and Analytics

We use tools like Google Analytics and advertising platforms that may use anonymized browsing data. You can opt out via tools like Google's opt-out plugin.

Security

We use SSL encryption and follow industry best practices to protect your data. However, no system is 100% secure, and transmission is at your own risk.

Children’s Privacy

We do not knowingly collect data from children under 13. If we discover such data, we will delete it immediately.

Processing of Personal Information

Data may be stored or processed outside your province or country, including in the U.S. By using our services, you consent to this transfer. We process data for order fulfillment, fraud prevention, advertising, and service improvement.

California and EU Residents

You have the right to access, modify, or delete your personal data. Please contact us for requests. Note: data may be processed or stored in the U.S.

Policy Updates

We may update this Privacy Policy from time to time. Continued use of our Services after changes are posted constitutes acceptance of those changes.

Contact Us

Have questions? We're here to help. Please contact us with any privacy concerns, data access requests, or feedback.